Warranty & Returns

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Warranty is decided by the manufacturer. We will work closely with you and the manufacture to insure your cart get back on the road the quickest way possible!

At 75 North Golf Carts, we strive for complete customer satisfaction. This return policy outlines the conditions and procedures for returns on golf carts, parts, and accessories.

• Returns accepted within 7 days of delivery
• golf cart must be in original condition with less than 10 miles on odometer
• All original documentation, keys, and accessories must be included
• Restocking fee of 25% applies to all golf cart returns
• Customer responsible for return transportation costs
• Refund processed within 10 business days of approved return

• Returns accepted within 3 days of delivery
• Must be returned in same condition as sold
• Subject to inspection and approval
• Restocking fee of 25% applies
• No returns on "as-is" sales

• Returns accepted within 10 days of purchase
• Items must be unused and in original packaging
• Receipt or proof of purchase required
• Restocking fee of 20% applies to non-defective returns
• Special order items are non-returnable unless defective

• Custom or personalized accessories
• Used or installed parts
• Electrical components that have been connected
• Fluids, oils, and consumable items
• Items damaged by customer negligence

All returns must be pre-authorized. To initiate a return:

• Contact us at  Sales@75NorthGolfCarts.com   or  
• 810-922-7863 
• Provide order number and reason for return
• Receive return authorization number (RMA)
• Include RMA number with returned item
• Returns without RMA will be refused

• Customer responsible for return shipping costs unless item is defective
• Items must be properly packaged to prevent damage
• Insurance recommended for high-value returns
• We are not responsible for items lost in transit

For items received damaged or defective:

• Contact us within 24 hours of delivery
• Provide photos of defective item and packaging
• Full refund or replacement provided for verified defective items
• No restocking fee for defective returns

• Refunds processed to original payment method
• Credit card refunds take 3-5 business days to appear
• Check payments refunded by company check within 10 business days
• Refund amount excludes original shipping charges 
• Applicable restocking fees deducted from refund amount

This return policy is separate from manufacturer warranties. Items experiencing issues after the return period may be covered under manufacturer warranty. Contact us to determine if warranty coverage applies to your situation.